5 Workplace Experience Predictions For 2018

2017 was a powerful year for advancing workplace experience. From the amenities and tenant engagement, to advanced analysis of key data points, we are more connected to our buildings via technology, than ever before.

Employers are becoming increasingly focused on how they can offer a dynamic workspace that lets people perform.

Here are some developments we can expect to see in 2018 regarding offices, and places of work.

1. Connected workplaces will Become Standard

As we interact with the digital world more than ever before, we’re going to see the growth of tools that make that interfacing easier. Just as smart devices such as Amazon’s Alexa are bringing new levels of convenience to people’s homes, these devices could become “digital secretaries” capable of performing tasks like waiting on hold for you with a busy company, or setting up a video chat to be ready as soon as you sit down at your desk.

2. Digital Workplaces Will Offer Geographical Challenges and Opportunities

When people can work from anywhere, you get two things: access to talent regardless of geography, and the risk that your employee will drop out of touch with no explanation. In 2018, platforms for remote work could become more sophisticated, communicative and efficient. With that technology will come a cultural change where people are more comfortable with the idea than ever before.

3. Physical and Digital Tools Will Evolve Even Further

Many components of facilities have no digital component but could be improved by one. This is already happening. Lighting, heating, shading, and privacy could all be connected to digital planners with information booking and more. For example, it’s quite possible that no one would have to ask if a conference room is available. If it is booked, a certain light could turn on as soon as a time is scheduled in a digital planner. Offices could become more efficient with digital and physical integrations like these.

4. We Will Become More Comfortable with Interacting with AI

AI could take over mindless tasks, leaving us not without jobs, but with more challenging, creative goals. Things like data entry or researching regional tax codes to calculate shipping fees or assembling data could be done by AI with ease. That would leave people free to take care of the tasks that are too sophisticated for AI to perform. Entrepreneurs, in particular, will benefit from this with greater “headspace” for problem-solving.

5. Data Will Become Cleaner and More Actionable

Technology is enabling professionals to organize data faster and more reliably than ever before. The digital marketplace has provided further insights into true consumer behavior patterns and identifying persuasive tactics right down effective intro words and subject matter. While these trends evolve, so will tools that help us cull and deliver data in order to respond to needs with more agility.